The Massachusetts Avenue Surgery Center (MASC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. MASC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. MASC: Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as: Qualified interpreters
Information written in other languages If you need these services, notify your physicians’ office at the time of scheduling your appointment.
If you believe that MASC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Nancy T. Arenas, CEO
6400 Goldsboro Road
Bethesda, Maryland 20817
Phone; 301-263-0800
Fax: 301-263-0820
Email: Nancy.Arenas@scasurgery.com
If you need help filing a grievance, Kelly Blackstock is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800- 537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html